Send and Receive money from anywhere in the world with LolliCash. Send money for medical, educational and receive payment from services and selling of merchandise.
LolliCash Wallet and Payment system is leading money transmitting payment technology which helps in sending and receiving of money from one country to another. With a vision-driven strategy to make both domestic and international money transfer easier and convenient worldwide.The scan and pay technology make it easier for small scale businesses to efficiently conduct business transaction. We purposely aim at the movement of money, a diverse culture of fintech innovation, and customer-centric capabilities. No need to worry about having a Bank account to receive money.
LolliCash LLC leverages its modern, mobile, and API-driven platform and collaborates with the world's leading brands to serve consumers through LolliCash Wallet system, its direct-to-consumer digital business, and its global retail network.
It's never been easier to send money, but that doesn't mean it shouldn't be safe. Lollicash utilizes a variety of safety features to process millions of payments a year and ensure the protection of our customers.
Go to Track & Receive on the homepage to estimate transfer costs and see current exchange rates. You can estimate fees for sending online or via the app.
There are two ways to track the status of your transfer: - If you have an online profile, log in and view your Transaction History. - If you don’t have an online profile, enter your reference/authorization number and your last name on our Track & Receive tool.
For your protection, we have a variety of rules in place to limit how much money and how many transfers you can complete on a daily, weekly, monthly and yearly basis.
These limits aren’t always the same. They fluctuate based on market trends, security needs and current laws and regulations, so the list of limits isn’t available for customers.
However, if you ever receive a limit error when you’re trying to send money, you can contact our customer care team for further assistance.
You can automatically send money to a recipient on a weekly or monthly basis by setting up a recurring send. To get started, select a past send under 'Transaction History' on your account home page. For detailed instructions, please read how to schedule a recurring send.
There are a few possible reasons your scheduled send failed. Based on the error message you received, take one of the following steps to start sending again:
Identity Reauthentication: For your security, we periodically require you to reauthenticate your identity to ensure your personal and financial safety and prevent fraud. To get started, log in to your LolliCash profile and start a new, one-time transfer to your receiver. During this process, you’ll be asked to upload a new ID. After this transfer completes, your recurring transaction will start up again without any further action from you.
Expired Identification: If your photo ID has expired, you’ll need to upload a new one. To get started, log in to your LolliCash profile and start a new, one-time transfer to your receiver. During this process, you’ll be asked to upload a new ID. After this transfer completes, your recurring transaction will start up again without any further action from you.
System Error: Log in to your LolliCash online profile and create a new, one-time transfer to your receiver. If this transaction is successful, your recurring transaction will start up again without any further action from you.
There are more than 200 countries and territories you can send to using LolliCash. To see which countries you can send to, simply start sending money or estimating fees.
For most countries, you can send up to $10,000.00 per online transfer, and up to $10,000.00 every 30 calendar days. If necessary, you may send additional funds from a LolliCash agent location.
Fees vary depending on where you are sending, how much, and how you are paying. Fees are typically lower if you pay with a bank account (must be a U.S. checking account). If you pay with your credit or debit card, the fees are slightly higher. Go to Rates and Fees to see how much a transfer will cost.
LolliCash allows you to send money directly to a bank account or mobile wallet in select countries. To find out if you can send money to your receiver's bank account or mobile wallet, start sending money or estimate fees from the homepage, and select “Direct to Bank Account or Account Deposit” as your receive option. Service availability may vary at agent locations.
Many transfers to bank accounts are completed within a few hours. Timing of funds availability in your receiver's account varies depending on destination country and is subject to banking hours and systems availability, good funds availability, approval by LolliCash’s verification systems and local laws and regulations; banking business hours typically exclude weekends/holidays. See the table below for more details. Available in select countries.
Money is typically ready for cash pickup within minutes after the transfer has been sent successfully. Regardless of the payment method used, timing is subject to operating hours, the destination country, availability, local laws and regulations and compliance requirements.
You can pay for online transfers using a credit or debit card (Visa or MasterCard). Card issuer cash advance fee and associated interest charges may apply when you use a credit card.
You need to use the billing address associated with the bank account or card you are using to pay. LolliCash currently allows only one billing address on file. This address will be associated with all your payment methods.
To update your address, log in to your LolliCash online profile and visit the ‘Payment Methods’ section.
In most cases, cash is the only form of payment accepted for transactions completed at an agent location. You will need to bring enough cash to cover the transfer amount and any additional fees.
For security reasons, many agent locations will not pay out a transfer if the name on the receiver's identification does not match exactly. Please confirm your receiver’s name as it appears on their ID. If your receiver is still having this problem.
No. For security reasons, your receiver must pick up the funds in the country you sent to. If your receiver is not in the country you sent to, please cancel the transaction and send again to the new destination.
This service is currently not available. You can send money online, with our mobile app, or in person at a LolliCash agent location.
LolliCash offers different ways to receive money around the world, depending on your send country, including:
Cash Pickup: Cash can be picked up at any LolliCash agent location. The money is typically ready for pickup in as little as 10 minutes after the transfer is sent. Regardless of the payment method used, timing is subject to operating hours, the destination country, availability, local laws and regulations and compliance requirements. Available in all countries.
Bank Account: You can send money directly to your receiver's bank account by entering your receiver's bank account information. Or, in eligible countries, you can give us your receiver's mobile phone number, and they'll receive a text asking them to enter their own account information. Many send-to-account transfers complete within a few hours.Timing of funds availability in your receiver's account varies depending on country and is subject to banking hours and systems availability, good funds availability, approval by the LolliCash verification systems and local laws and regulations; banking business typically excludes weekends/holidays. See the table below for more details. Available in select countries.
Debit Card: You can send money directly to your receiver's debit card by entering your receiver's debit card information. Or, in eligible countries, you can give us your receiver's mobile phone number, and they'll receive a text asking them to enter their own card information. The money is sent to the card, typically within minutes after the transfer is submitted and successfully processed; subject to banking and system availability and compliance with regulatory requirements. Available in select countries.
Mobile Wallets: You can send money directly to your receiver's mobile wallet account. The money is typically sent to the account after the transfer is submitted and successfully processed. The credit will be applied to the receiver's mobile wallet account associated with the mobile number specified by the sender. Transfers to mobile wallets are available online and at LolliCash agent locations. Timing is subject to local laws and regulations and compliance requirements. Additional conditions may apply. Please refer to the mobile wallet service terms and conditions. Available in select countries.
Home Delivery: You can send money to be delivered in person to the receiver's home address. The money will be delivered by a local LolliCash agent. Timing is subject to agent operating hours, local laws and regulations and compliance requirements. Available in select countries.
FastSend: FastSend sends your receiver a text when you’ve sent them money. When they click on the link in that text, they choose how to deposit the money into their bank account, using either their debit card information or account number and information, depending on their country. Timing is subject to local laws and regulations and compliance requirements.
When picking up cash, you will need the Reference Number for the transaction along with a valid photo ID. The person who sent you money should have the Reference Number. Some countries also require a valid proof of address when an ID does not contain an address.
Go to our Find a Location tool to search for LolliCash agent locations worldwide.
For certain countries, LolliCash allows the sender to choose the currency in which the receiver can receive money. This option will appear when you are sending money or estimating fees. Payout in a choice of currencies is available only at select receive locations and is subject to availability of that currency at time of collection.
The most common reasons for being denied funds are:
- The transaction has not yet been processed. Visit the Track & Receive tool to find out the status of a transfer.
- You did not have sufficient identification.
- You did not visit a LolliCash agent location. Find a Location.
As a part of always striving to improve your experience, we made some changes to FastSend to help make it even faster, better and more convenient.
You can now access FastSend by selecting either "Debit Card Deposit" or "Bank Account" as your receive method.
If you're sending to an eligible FastSend country, you'll be asked if you want to input your receiver's mobile phone number (to make it a FastSend transfer) or if you'd prefer to enter your receiver's card or account information yourself.
There are multiple ways to cancel a money transfer: If you sent money online or in our app, log in to your LolliCash online profile and look for the transfer in your Transaction History. You can cancel it on the Transaction Details page.If you sent the transaction at an agent location, you can cancel it online here or by using our self-service portal and selecting 'Cancel a Transfer'. You can also return to the same agent location or by calling us at 1-800-926-9400. Please note that transfers can’t be canceled if the receiver has already collected the funds or had funds deposited into their account.
To get a refund, you’ll need to cancel your transfer. There are two ways to cancel a transfer: If you sent money online or in our app, log in to your LolliCash online profile and look for the transfer in your Transaction History. You can cancel it on the Transaction Details page. If you sent the transaction at an agent location, you can cancel it online here or by using our self-service portal and selecting 'Cancel a Transfer'. You can also return to the same agent location or by calling us at 1-800-926-9400.
If you cancel within 1 hour of payment, you will be issued a full refund. For cancellations made more than 1 hour and up to 180 days after payment, you will be issued a refund for the send amount only, excluding fees.
Please note that transfers can’t be canceled if the receiver has already collected the funds or had funds deposited into their account.
If you need to make a small edit to your receiver’s name so that they can pick up their money, you can do so online here or by using our self-service portal and selecting 'Edit a Transfer'. If you need to make a different edit to your transfer, you’ll need to cancel it for a refund and start a new one.
If you cancel the money transfer online or via phone, LolliCash will transmit the credit to the card issuer within 3 days but it could take the funds longer to appear on your credit/debit card or bank account.If you cancel the money transfer at the agent location where you sent the money transfer, you will receive the refund in cash.Transactions cannot be canceled and refunded if the funds have been collected by the receiver or already deposited into a receiver’s account.
Log into your online profile. Then, select “View Profile Info”, and click the edit icon next to your password.
Select the ‘Forgot Password’ link on the log in screen. From here, follow the instructions to reset your password. You will be asked to request a one-time security code which will be emailed to you. The one-time security code will allow you to reset your password.
To unlock your online profile, click or tap “Log in” on our website or app. Then, select “Forgot Password?” toward the bottom of the screen. You’ll be prompted to enter the email address associated with your profile. Then, check your inbox for instructions on how to reset your password.
Log into your online profile and select ’View Profile Info.
Log into your online profile. Then, select 'View Profile Info', and click the edit icon next to your payment methods.
Log into your online profile. Then, select 'View Profile Info', and click the edit icon next to your personal information.
If you're having technical issues, browser issues or are getting an error message while using our website, try the following: Use a supported browser, including Chrome, Internet Explorer, Firefox and Safari. If you're already using one of these and are still having trouble, try a different one from the list. Open our website in a private or incognito window. (Learn how in the How do I use a private or incognito window? question below.) Clear your cookies. (Learn how in the How do I clear my cookies? question below.) Open our website on another device or wireless network (if available). Use our mobile app instead. (Download it on the App Store or Google Play.)
Scroll down to find your browser and follow the relevant instructions below: Chrome At the top right of your browser window, click More Select Settings and Clear Browsing Data Select All time to delete all the cookies Under the Cookies section, click Cookies and site data Click Clear Data Firefox Click the menu button and select Options Click Privacy & Security Under the Cookies and Site Data section, click Clear Data Select Cookies and Site Data Click the Clear button Safari Click Preferences Click Privacy and Details (all cookies should display) Click Remove All Internet Explorer Click the Tools button Select Safety and Delete browsing history Make sure Cookies and website data are selected Click Delete
Scroll down to find your browser and operating system and follow the relevant instructions below: Chrome (Android) Tap More and select Settings Tap Privacy and Clear Browsing Data Choose the time range, i.e., Last hour or All time Check the Cookies, Media Licenses and Site Data boxes Tap Clear Data and Clear Chrome (iOS) At the bottom right, click More and select Settings Tap Privacy and Clear Browsing Data Check the Cookies and Site Data boxes Tap Clear Browsing Data and Clear Browsing Data Tap Done Safari (iOS) In your phone's settings, tap Safari Tap Advanced and Website Data Select Remove All Website Data Tap Confirm
Scroll down to find your browser and follow the relevant instructions below: Chrome At the top right of your browser window, click More and select New Incognito Window A new window will appear with the Incognito icon in the top corner Firefox Click the menu button Click New Private Window The Private Browsing homepage will open in a new window Safari At the top of your browser window, click File and select New Private Window A new window will appear with a dark Smart Search field and white text Internet Explorer Click the gear icon in the upper-right corner Select Safety Click InPrivate Browsing IE will indicate it's in InPrivate mode from the blue box next to the location bar, with the label InPrivate
No. LolliCash will never send you an unsolicited email asking for your personal or financial information. You should only submit this information if you are logged into your LolliCash online profile at LolliCash.com. The safest way to do this is to type the URL into your browser rather than clicking on a link embedded in an unsolicited email. If you receive a suspicious email purporting to be from LolliCash, please report it so we can investigate. Also, if your financial information has been compromised, we recommend that you contact your financial institution immediately.
Please call LolliCash Customer Service at 1-800-926-9400 or complete our report fraud form online.
To learn more about how to protect yourself from fraud, visit our Consumer Protection page.
We authenticate your identity to ensure your personal and financial safety and to prevent fraud.
Phishing is a type of online fraud designed to steal your personal information such as user names, passwords, credit card details or secret questions and answers on a fake LolliCash website. Phishing is typically carried out by e-mail and is disguised to appear as a legitimate e-mail from LolliCash. Links in these emails direct you to a fake website that looks like the legitimate LolliCash online site.
The best way to prevent becoming a victim of phishing is to be aware of common scams. Also, remember to carefully review messages you receive to see if it is a phishing scam. Are words misspelled (English is often a second language for phishers, so misspellings and poor grammar can be key indicators) and do links within the email really take you to the correct site? And, by following the notion that if something seems too good to be true, it likely is.
Here are some things to look for in a phishing e-mail: Links to a website that ask you to verify your account information Links to a website that ask you for your bank account or credit card numbers, usernames and passwords Threats that if you don't verify your account information, your account will be shut down
If you're suspicious that you have received a phishing email, don't second guess yourself — please report it so we can investigate.