Overview

This privacy statement explains how and why LolliCash collects, stores, uses, and shares personal information when you visit our websites, mobile app, or use our services. Reading it will help you understand your privacy rights and choices. By using the Site or Service, you agree to the collection and use of information by this privacy statement and the applicable user agreement (LolliCash LLC). “Personal information” in this statement means information about you, including your identity, finances, and online behavior. “LolliCash” in this statement means LolliCash, LLC. This privacy statement applies to LolliCash, and its services offered by LolliCash.
 

Your Privacy Rights

When it comes to how your personal information is collected, stored, used, and shared, you have rights and choices.
 

Understanding your rights

You have the right to request a copy of the personal information we’ve collected about you in the past 12 months. You also have the right to ask us to delete the personal information we have collected about you. If you or an authorized agent want to see or delete your personal information, contact us or submit your request from your account settings. We will not deny you services, charge you different prices, or provide you with a different level of service solely for exercising your privacy rights. If you are a California resident, learn more about how we have handled your Privacy Rights. If you or an authorized agent requests to see or delete your personal information, we’ll first need to verify who you are before we can respond to your request. If we can’t verify your identity, we will not be able to fulfill your request.
 

If you want to delete your personal information, you have choices:

1. Log in to your account and delete the information you previously added. For example, you can delete your profile picture and non-primary addresses in your settings
2. Call us or contact us and request that we delete specific information
3. Close your account

If you close your account or request that we delete personal information, we still need to keep some personal information so we can:

1. Complete a transaction, provide goods or services you requested, or comply with our promises to you in the user agreement or other contract you have with us
2. Detect and prevent malicious, fraudulent, or illegal activity
3. Protect your (or another person’s) legal rights, including the right to free speech
4. Manage our internal business processes that are reasonably related to your expectations when using our services
5. Comply with laws

Depending on where you live and what type of account you use, you may have different rights and choices for managing your personal information. For example, certain State privacy laws do not apply to personal information collected, processed, or disclosed by a financial institution according to federal laws, such as the Gramm-Leach-Bliley Act. Consumers may read our Consumer Privacy Notice for more information about their rights under US federal law.
 

Understanding your choices

You can control how personal information is collected or shared, as well as how we communicate with you. Here are some of the ways you can customize your choices.
 

How we collect Personal Information

You may choose to limit the personal information you provide when our apps or services request it. To help make choices that are right for you, it’s important to understand that personal information helps us provide a richer, more personalized experience for you. Also, some personal information is required for our services to function at all. For example, sharing your contacts helps make it easier for you to find the people to whom you want to send money. If you choose not to share your contacts with us, you can still use our mobile apps, but some actions may not be as fast or easy as they would be if shared your contacts. Another example is creating an account with us. If you choose not to provide information that is required for an account to function, like your name and email address, we will not be able to create an account for you.
 

How connected Accounts Gather Information

If you connect your account to a third-party service, you may be able to manage how your personal information is collected, used, and shared by them. Read the third parties privacy policies to see the choices they offer you. You can control which third-party services you connect to your account and what personal information they can collect about you. For example, to manage the permissions, go to the Security settings in your LolliCash account.
 

How we Communicate with you

Your choices about how we communicate with you differ depending on the purpose of the message and how it is delivered. Some messages are considered optional, and some are necessary for you to manage your accounts with us. We use email, text messages, push notifications on your mobile device, and even phone or paper mail depending on the situation and your preferences. You can click the unsubscribe link in a marketing email, opt out of a text message by replying “STOP,” or turn off notifications on your device. You can also change your account’s notification settings or the notification preferences on your device. You won’t be able to opt out of messages that are considered necessary for you to manage your account, such as receipts and emails that alert you to changes in your account’s status that require your attention. You may be able to decide how we send those messages, such as by email, phone, text message, or a notification on your mobile device.
 

Notice to Non-Account Holders

If you use our services without creating or logging into an account, we’ll still collect personal information, which may include your payment information, device information, and location. When you use our services without creating or logging into an account, we will use this information to provide and improve the service, including processing transactions, preventing fraud, and complying with the law. We may connect this information with your account, if you have one at the time you use the service without logging in, or if you create an account later.

Using Veriff Software To Verify User Account

We partner with a third-party verification solution called Veriff to collect Know Your Customer (KYC) information like the customer's government ID details, facial recognition, social security, and other relevant details to authenticate the account owner's information on our platform. The purpose of collecting this data is to ensure that, we verify your identity, and prevent fraudulent activities such as money laundering, and identity theft. We also collect these data from customers because we are required by regulatory bodies and governments to screen user accounts before initiating any transactions on LolliCash. So before a transaction can be initiated all LolliCash customers have to go through this KYC process since it is required by law and for compliance purposes. Veriff collects government identification documents like (ID, passport, etc) to verify your identity to help prevent fraudulent activities on our platform. You will be required to provide this information as you continue using LolliCash and this is strictly a one-time requirement. By using our platform you agree to comply with this government verification requirement. Veriff may collect, store, or use the data gathered from you for compliance requirements and verification purposes.
 

Personal Information We Collect

We may collect your personal information when you register for or use our services, such as when you create an account, make a payment, send a payout, or make a purchase on a merchant’s website. Here are the kinds of personal information that we may collect when you create an account or use our services:

1. Information that identifies you, for example:

• First and last name
• Address
• Phone number
• Email
• IP address
• Device Information
• Information collected from cookies or other tracking technologies
   

2. Records and financial information, for example:

• Social Security Number
• Government-issued identification
• Bank account and routing numbers
• Credit and debit card information
• Financial information
   

3. Personal characteristics, for example:

• Age or Date of Birth
• National origin
• Disability
• Citizenship
• Military status
   

4. Internet or network activity, for example:

• Interactions with our services or sites
• Shopping history
   

5. Geolocation data, for example:

• Global Positioning System (GPS) information when you permit us through your device settings
• IP-based geolocation
   

6. Audio, electronic, visual, biometric, or similar information, for example:

• Call recordings when you talk to customer service
• Voice identification, when you consent to this biometric method of authentication
• Profile pictures you provide
• Photo IDs you voluntarily provide to authenticate your account, which we delete immediately upon authentication.
   

7. Professional or employment information, for example:

• Business information, contact emails, and phone numbers
• Tax IDs
   

8. Information we infer based on your personal information, for example:

• Fraud and risk assessments
• Personalization preferences
   

Personal Information

We collect personal information about you

We may collect personal information about you from various sources, for example from:

1. You, when you use LolliCash or another LolliCash service
2. Our payment partners, such as card networks and payment processors
3. Financial institutions, such as banks
4. Credit bureaus
5. Service providers, such as companies that help us manage risk and fraud, deliver services to you and market our services
    

If you have an account with LolliCash, we will associate information from all these sources with your account to improve your experience and for compliance and analytics purposes. We do not knowingly collect personal information from people who are not allowed to use our sites and services, such as children under the age of 13 or under the applicable user agreements. Contact us if you believe that we’ve mistakenly collected personal information from someone not allowed to use our services. We’ll delete it immediately unless we’re legally required to keep it.
 

How we use tracking technologies like cookies

We or our authorized service providers may use cookies and similar tracking technologies to collect personal information whenever you use our services, visit our sites, or visit websites that offer our services. The information collected with these technologies helps us personalize your experience, measure the effectiveness of our ads, prevent fraud, and enhance the security of our sites and service. You can disable or decline some cookies for our sites and services. But, since some parts of our service rely on cookies to work, those services could become difficult or impossible to use. Some web browsers have an optional setting called “Do Not Track” (DNT) that lets you opt out of being tracked by advertisers and some third parties. Because many of our services won’t function without tracking data, we do not respond to DNT settings.
 

Why We Collect Information

We collect personal information for many reasons, including to improve your experience, and to run our business. Specific reasons why we collect your personal information include:

1. Run our sites and provide better services, for example, to help you send or request money, send payouts, make purchases, show you your account information, verify access to your account, and keep your account and payment information up to date.
2. Manage and improve our business. For example, we do user research to improve our products’ performance and abilities. We also monitor and analyze our sites to help ensure they work as expected.
3. Protect our business and our customers from risk and fraud, including fraud that involves our business partners, strategic ventures, or other individuals and merchants.
4. Send you marketing information about our products and services. We may use personal information to market about our partners, such as merchants. We use personal information to better understand and cater to your interests.
5. Personalize your experience when you use our sites and services, as well as other third-party sites and services. In this case, we might use tracking technologies like cookies.
6. Send you locally relevant options, but only if you agree to let us track your location. If you do, this can help us enhance the security of our sites and services and customize our services by using the right language and personalizing content such as ads and search results.
7. Make it easy for you to find and connect with others. For instance, if you let us access your contacts, we can suggest connections with people you may know.
8. Contact you when you need us, such as answering a question you sent to our customer service team.
9. Comply with laws and enforce our agreements with you and other people who use our services. 

How We Share Information

We do not sell your personal information. However, we may share personal information across our services and with other members of the LolliCash corporate family. Sometimes we share the personal information we collect with third parties to help us provide services, protect our customers from risk and fraud, market our products, and comply with legal obligations.

You can review the personal information that we may share by reviewing the personal information we collect section.
 

We may share personal information with:

1. Other members of the LolliCash corporate family
2. Service providers that help us with processing payments, marketing, research, compliance, audits, corporate governance, communications, and security
3. Card networks and payment processors
4. Financial institutions, such as banks we partner with to offer joint products
5. Credit reporting and collections agencies
6. Courts, governments, regulators, and law enforcement when accompanied by a subpoena or other legal documentation that requires LolliCash or members of our corporate family to respond
7. People involved in a transaction, such as other users or merchants and their service providers.
8. Third parties that you asked us to connect with, such as other financial or social media apps. If you want us to stop sharing information with a third party, disconnect your account from that third party.
9. Third-party tools are used to help fight spam and abuse. For instance, we use ReCAPTCHA to help determine whether you’re a person or a computer. When you use ReCAPTCHA, your personal information is subject to Google’s Privacy Policy and Terms of Use.
10. Other third parties to:
    • Comply with laws
    • Investigate or enforce violations of our user agreement
    • Facilitate a merger, purchase, or sale of part or all of our business
    • Comply with card association rules
    • To prevent physical harm or illegal activity

How We Protect Your Information

Helping to keep your personal information safe against loss, misuse, unauthorized access, disclosure, and alteration is our top priority. To protect your personal information, we use technical, physical, and administrative security measures that include:

• Firewalls
• Data encryption
• Physical access controls at our data centers

While we protect our systems and services, you’re responsible for keeping your password(s) and account information private. You are also responsible for making sure your personal information is accurate and up to date. If your account is closed, we may keep your personal information and other information as required by law and according to our data retention policy. If we do, we’ll continue to handle it as we describe in this statement.

 

LOLLICASH Transaction Sanctions

Periodically or during a specific time of the year, LolliCash's business and its Subsidiaries within its own capacity and decision will give out a certain amount of money or coupon code for free to help its customers or promote the business. This amount is meant to be USED by an INDIVIDUAL person whose LolliCash wallet has been credited ONLY but NOT to be shared or sent or requested by any other person aside from the designated or intended person. If the LolliCash system or employee detects or receives a report that this money or coupon has been shared with another person, it will be considered a "MISUSE, FRAUDULENT, OR MISMANAGEMENT" of funds, and that transaction will be terminated immediately. The account owner(s) will also be held accountable and face any additional LolliCash Security and Compliance punishment. The LolliCash platform does not permit the misuse of funds, cheating, money laundering, outsmarting of the system, or any sort of mismanagement of the technology and its services. Any account which falls victim will face the necessary punishment which can include legal sanctions from the appropriate government and jurisdiction. If any account is in process of trying to or has withdrawn these funds, their account can be terminated and withdrawal or deposit will be terminated as well. All appropriate penalties will be applicable to that account holder and reported to them as well. 

LOLLICASH Refund Policy

All transactions on LolliCash are considered FINAL after it has been moved or transferred or deposited or withdrawn to the recipient. We have NO REFUND POLICY - this means any transaction completed on LolliCash is NOT REFUNDED and it is considered COMPLETE. If the sender wants a refund, the person has to reach out to the recipient accordingly and LolliCash can not guarantee or is not involved in how that refund will be awarded to the sender. This is why, the LolliCash system has implemented several security measures to help protect customers' accounts and transactions from any fraudulent activities - however, customers are (100%) responsible for the decisions they take when using the LolliCash platform to conduct transactional activities.

Policy Changes Over Time

We’ll make changes to this privacy statement from time to time. This helps us stay up to date with changes to our business and the most current laws. After a new version is published, we’ll collect, store, use, and protect your personal information as we outline in that revised statement. If the new version reduces your rights or increases your responsibilities, we’ll post it on the Policy Updates or Privacy Statement page of our website at least 21 days before it becomes effective. We may notify you about these changes through email or other communications.

 
LolliCash Prohibited Business 

LolliCash strives to provide a safe environment for customers and the platform. As such, we do not permit the following business operations. Any business trying to open a LolliCash account under the following businesses or business activities is prohibited:

• Weapons and munitions, firearms, ammunition, high capacity magazines, teasers, air gun

• Fireworks or pyrotechnic devices or supplies and other related items

• Alcoholic beverages

• Narcotics

• Unlicensed prescription drugs

• Multi-level marketing or pyramid schemes

• Chain letters

• Pawn shops

• Flea markets

• Prepaid phone card, phone services or cell phones

• Mail-order brides

• Firms selling business opportunities, investment opportunities, mortgage consulting or reduction, credit counseling, repair or protection, or real estate purchases with no money down

• Shipping or forwarding brokers, future order fulfillments beyond three months

• Counterfeit products

• Human Body Parts, Fluids and remains

• Illegal products or services

• Any product or service that infringes upon the copyright, trademark or trade secrets of any third party

• Sales, distribution, or access to counterfeit music, movies, software or other licensed materials without the appropriate authorization from the right holder

• Promotion of hatred, racism, religious persecution or the initiation of force against others

• Portrays of religious or cultural symbols in a manner construed as offensive or unacceptable

• Parties that are intermediaries between Merchants and Consumers

• Crowdfunding platforms

• Platforms that facilitate C2C payments

• Gambling

• Exchanging virtual currency for fiat currencies

• Sports forecasting or odds making

• Online pharmacies or pharmacy referral services

• Security brokers

• Hazardous materials, combustibles, corrosives

• Substances designated to mimic illegal drugs

• Sexually-oriented or pornographic products or services

• Escort Services

• Marketing, predatory or deceptive activities